Terms of Sales.

Effective at 01 May 2019


The purchase of a product via the lubyloon.com website entails the unconditional acceptance of these conditions of sale. You declare that you have read it at the time of your order.

I undersigned MARSAUDON Marie / Lubyloon.
Auto business (VAT not applicable code 293 B of the General Tax Code.)
whose registered office is located at: 9, national road, 09160 Prat-bonrepaux,
registered at Foix RM,
under the number 792 807 844 00040,
as manager, duly authorized for the purposes hereof.
Here after, the seller, Lubyloon.

and on the other hand, the natural or legal person purchasing the products of the company,
Hereinafter, you, the customer, the buyer.

ARTICLE 1: Orders.

The articles offered on Lubyloon.com are unique creations and craft (except oracle). Each piece is hand-made with the utmost care but it can by its manufacturing process have slight "imperfections".

The photos of the products offered for sale should conform, however, the shades of color and the rendering of the materials presented on the screen may differ from reality. The properties offered on the site are described and presented with the greatest accuracy. If despite all these precautions, errors were produced, the seller could in no case be engaged on this fact.

In case of unavailability of an article, the customer is informed as soon as possible by email. He has the choice to maintain his order, in case of return in stock planned quickly, or to cancel it. It will then be refunded in full.

Some products are available in single copy. In case of malfunction of the shop if two orders are placed simultaneously before updating the stock, the customer who ordered the item first (date and time of the order as proof) will see only his order validated. The second will be refunded his order or offer an equivalent product if existing.

ARTICLE 2: Price and payment.

The prices displayed in the Lubyloon shop are indicated in Euros (€) and all taxes included (included in the product description pages, and excluding shipping costs).

You can pay by credit card (Visa, Mastercard, American Express).
Secure online payment is entrusted to our payment provider. The transmitted information is encrypted in the state of the art and can not be read during transport on the network. Once the payment is made by the customer, the transaction is immediately debited after checking the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By giving his bank details at the time of purchase, the customer authorizes the seller to debit his card with the amount relating to the indicated price. The customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the sale is immediately resolved automatically and the order canceled.

Orders are payable in full and in one payment to the order.
Payment is due immediately, including pre-order products.

Prices are subject to change by the seller at any time without notice, knowing that the items will be charged on the basis in effect at the registration of the order.

ARTICLE 3: Delivery.

Once registered, the order is delivered to the address that has been indicated by the customer.

The shipping costs include a contribution to the costs of preparation, packing and postage. The shipping costs of the orders are calculated according to the geographical zone of the sending and the weight of the articles ordered.
In all cases, the shipping costs are the subject of a summary at the bottom of the page "Cart", before validation of the order.

Lubyloon undertakes to make the deliveries of the ordered items as soon as possible. The average times observed are from 4 to 7 days for home delivery in France. Delivery times are only indicative.

For any delivery outside metropolitan France, any customs duties, local taxes, import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, ect ...). The seller invites the buyer to inquire about these aspects from the relevant local authorities.

For the delivery of its deliveries, Lubyloon can not be held responsible for the loss, misplacement or theft of an order. The risks are borne by the buyer from the moment the products leave the shipping premises. In case of damage during transport, the reasoned protest of the customer must be sent to the carrier by the customer within three days (indicative) from the delivery.

For the follow-up of the current order, the buyer can consult his mailbox, an email being sent to him automatically at each step of the progress of the treatment of his order, or to consult his user account, under the heading "my account" and follow these same indications. He may also contact Lubyloon directly at the coordinates provided in the "contact" section.

ARTICLE 4: Right of withdrawal.

In accordance with the law, the buyer has a withdrawal period of 14 days from the delivery of his order unless, in the case of a digital item purchase, he has expressly waived his right of withdrawal . The return of the product, new, in its original undamaged packaging, is done at the expense of the customer. Beyond these 14 days, the order can not be revoked.

In the event of nonconformity of a purchased product, it may be returned for exchange or refund according to the agreement concluded with the customer. The variations mentioned in article 1 do not make the product non-compliant. The buyer is solely responsible for the choice of products, their conservation and their use. Lubyloon can not be held responsible for the mishandling, use or natural wear of its creations, as well as for any kind of damage, both material and immaterial or bodily, that may result from their misuse. Upon receipt, Lubyloon examines the order and its non-compliance with the order form. If the non-conforming character is confirmed by Lubyloon, the user is either refunded the amounts corresponding to the price (s) of (the) goods acquired by him, or compensated by the exchange of goods or services non-compliant within a period thirty days.

The cost of returning and returning an exchange is the sole responsibility of the seller if the non-compliance is the result of an error from Lubyloon.

ARTICLE 5: Responsibilities of the sellers.

The seller has only an obligation of means for all stages of access to the site (order process, deliveries or subsequent services). It can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.

ARTICLE 6: Privacy Policy.

Data is collected when you make a purchase in the shop (name, address, e-mail, IP address, optionally the phone) and can bill and send the order to the buyer. Your e-mail and your name (or nickname) are also collected when you leave a comment or contact the seller via the site form.

Under no circumstances will the data collected be divulged, sold or sold to third parties.

In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and correct your personal data. By adhering to these general conditions of sale, you agree that the seller uses this data for the realization of this contract.

ARTICLE 7: Intellectual Property.

The brand, its domain name, its products, images, videos, texts or more generally any object of intellectual property right are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these terms and conditions of sale. Any partial or total reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

ARTICLE 8: Applicable Law - Language.

These Terms and the rights arising therefrom are governed by and subject to French law.

These Terms are written in French. In the event that they are translated into one or more foreign languages, only the French text would prevail in case of dispute.

ARTICLE 9: Litigation.

In the absence of an amicable settlement, the dispute will be brought before the competent courts and, if the law allows, before the courts of the jurisdiction of Toulouse.

Do you have any questions?

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